Introducing: Lee Collas - Service Desk Manager

Introducing: Lee Collas – Service Desk Manager

Meet Lee Collas

We’re excited to introduce Lee Collas as our new Service Desk Manager at Reflective IT. Lee brings a wealth of experience in IT support, customer service, and team leadership—making him the perfect fit to lead our service desk team and deliver exceptional support to our clients.

A Passion for Service Excellence

Lee’s career spans over a decade in IT, with a proven track record of building high-performing teams and driving continuous improvement. He’s passionate about delivering fast, friendly, and effective solutions—ensuring every client receives the best possible experience, every time.

What Lee Brings to Reflective IT

  • Leadership: Inspiring and supporting our talented service desk team.
  • Expertise: Deep knowledge of IT support, troubleshooting, and customer care.
  • Innovation: Always looking for ways to improve processes and exceed expectations.
  • Client Focus: Committed to building strong relationships and delivering value to every client.

A Few Words from Lee

“I’m thrilled to join Reflective IT and work alongside such a dedicated team. My goal is to ensure our clients always feel supported, informed, and confident in their IT systems. I look forward to helping our clients succeed and driving our service desk to new heights.”

— Lee Collas, Service Desk Manager

Did You Know?

Our service desk is available 24/7/365, providing expert support whenever you need it—day or night.

Connect with Lee and the Team

Have a question or want to learn more about our support services?

📞 0207 317 4535 | 📧 support@reflectiveit.com

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