Introducing: Lee Collas – Service Desk Manager

Meet Lee Collas
We’re excited to introduce Lee Collas as our new Service Desk Manager at Reflective IT. Lee brings a wealth of experience in IT support, customer service, and team leadership—making him the perfect fit to lead our service desk team and deliver exceptional support to our clients.
A Passion for Service Excellence
Lee’s career spans over a decade in IT, with a proven track record of building high-performing teams and driving continuous improvement. He’s passionate about delivering fast, friendly, and effective solutions—ensuring every client receives the best possible experience, every time.
What Lee Brings to Reflective IT
- Leadership: Inspiring and supporting our talented service desk team.
- Expertise: Deep knowledge of IT support, troubleshooting, and customer care.
- Innovation: Always looking for ways to improve processes and exceed expectations.
- Client Focus: Committed to building strong relationships and delivering value to every client.
A Few Words from Lee
“I’m thrilled to join Reflective IT and work alongside such a dedicated team. My goal is to ensure our clients always feel supported, informed, and confident in their IT systems. I look forward to helping our clients succeed and driving our service desk to new heights.”
— Lee Collas, Service Desk Manager
Did You Know?
Our service desk is available 24/7/365, providing expert support whenever you need it—day or night.
Connect with Lee and the Team
Have a question or want to learn more about our support services?
📞 0207 317 4535 | 📧 support@reflectiveit.com