Oct 25th, 2025 -

Introducing: Lee Collas – Service Desk Manager

Meet Lee Collas

We’re excited to introduce Lee Collas as our new Service Desk Manager at Reflective IT. Lee brings a wealth of experience in IT support, customer service, and team leadership—making him the perfect fit to lead our service desk team and deliver exceptional support to our clients.

A Passion for Service Excellence

Lee’s career spans over a decade in IT, with a proven track record of building high-performing teams and driving continuous improvement. He’s passionate about delivering fast, friendly, and effective solutions—ensuring every client receives the best possible experience, every time.

What Lee Brings to Reflective IT

Leadership: Inspiring and supporting our talented service desk team.
Expertise: Deep knowledge of IT support, troubleshooting, and customer care.
Innovation: Always looking for ways to improve processes and exceed expectations.
Client Focus: Committed to building strong relationships and delivering value to every client.

A Few Words from Lee

“I’m thrilled to join Reflective IT and work alongside such a dedicated team. My goal is to ensure our clients always feel supported, informed, and confident in their IT systems. I look forward to helping our clients succeed and driving our service desk to new heights.”

— Lee Collas, Service Desk Manager