Managed IT Services
Reflective IT delivers a fully managed IT service built around Microsoft 365 Business Premium, the Defender Suite, Microsoft Sentinel SIEM, and Cisco Umbrella — replacing fragmented third-party tooling with a cohesive, security-first stack.
Whether your organisation is running a lean IT setup or looking to significantly uplift its security posture, our managed service provides predictable costs, enterprise-grade protection, and a dedicated support team who speak plain English.
A Trusted IT Partner Since 2003
Established & Trusted
Over two decades delivering managed IT for professional services firms, with an Exceptional rating on Feefo and a track record of long-term client partnerships.
Sector Experience
We understand the compliance and confidentiality demands of regulated industries. Our services align to NCSC guidance and Cyber Essentials best practice.
ISO 27001 & ISO 9001 Accredited
Certified to the highest information security and quality management standards, with a dedicated Cyber Security division and Microsoft Partner status.
Dedicated vCTO & Plain-English Support
Annual vCTO strategic review, responsive UK-based Service Desk, and a named Technical Account Manager who understands your business.
Security & Service Recommendations
Every managed service engagement includes the following components, tailored to your organisation's size and requirements.
Microsoft 365 Business Premium
Upgrade from Business Standard with MFA enforcement, Conditional Access with geo-blocking, Intune MDM/MAM for device compliance, and full modern authentication with legacy auth blocked.
Microsoft Defender Suite
Replaces all third-party AV. Defender for Endpoint delivers behavioural ransomware detection, EDR, and endpoint isolation. Defender for Office 365 adds Safe Links, Safe Attachments, and anti-phishing AI.
Microsoft Sentinel SIEM
Centralised log aggregation across M365, identity, and endpoints. Real-time alerting, threat hunting, and long-term retention for regulatory audit and cyber insurance evidence.
Cisco Umbrella — DNS Defence
DNS-layer web filtering blocks malicious domains before they reach your devices, preventing phishing URLs, drive-by downloads, and risky web categories at the network level.
DMARC, DKIM & SPF Hardening
Email authentication protocols prevent attackers from impersonating your domain. Cryptographic signing and DMARC enforcement stop spoofed emails — protecting your reputation and client trust.
Device Patching & Monitoring
Automated OS and application patching via RMM, AV/EDR health monitoring, and monthly Secure Score reporting to track and continuously improve your security posture.
Cyber Essentials: 5 Controls Addressed
Our managed service directly addresses all five Cyber Essentials technical controls, supporting your path to certification.
