Generative AI Support & Configuration | Reflective IT Solutions
AI

Generative AI Support & Configuration

Managed AI Services

Empower Your Team with Secure Generative AI

We help businesses adopt Microsoft Copilot, ChatGPT, Claude, and Google Gemini with the right governance, security controls, and staff training in place — so your team gets the productivity benefits without the data risks.

Supported Platforms
ChatGPT
OpenAI · Enterprise & Teams
Claude
Anthropic · Pro & Team plans
Google Gemini
Google · Workspace integration
Microsoft Copilot
Microsoft · M365 integration
SSO Ready 2FA Enforced DLP Policies Audit Logs
A Complete AI Adoption Service

From initial setup and security hardening through to hands-on staff training, we manage the full lifecycle of your generative AI deployment.

Platform Provisioning & Setup

We configure your chosen AI platform from scratch — business accounts, admin consoles, user roles, and workspace policies all set up to your organisation's requirements.

Security & Governance Configuration

We implement 2FA, SSO integration, data retention controls, and usage policies to prevent sensitive data from leaving your environment unintentionally.

Staff Training & Enablement

Practical, role-based training sessions covering prompt engineering, responsible use, and tool-specific features across Microsoft Copilot, ChatGPT, Claude, and Gemini.

Acceptable Use Policy Drafting

We help you define and document clear policies on what employees can and cannot use AI tools for — protecting the business and giving staff clarity and confidence.

Data Leakage Prevention

We assess your data classification, configure DLP rules within AI platforms, and advise on which data types should never be shared with external AI services.

Ongoing Support & Review

AI platforms evolve rapidly. We keep your configurations, policies, and training materials current through scheduled reviews and responsive helpdesk support.

How We Get You Up and Running

A structured four-stage process ensures nothing is missed — from understanding your needs to confident, secure adoption.

1

Discovery & Assessment

We review your existing IT environment, security posture, and identify which AI tools align best with your workflows and compliance needs.

2

Configuration & Security

Platforms are provisioned, SSO and 2FA enforced, data policies applied, and admin controls configured before any users are onboarded.

3

Training & Rollout

Staff receive tailored training sessions — by role or department — covering safe and effective use of the approved AI tools.

4

Monitor & Optimise

We provide ongoing support, usage monitoring, and scheduled policy reviews to keep your AI deployment secure and productive.

Preventing Data Leakage at Every Layer

Generative AI tools are powerful — but without the right controls, they can inadvertently expose sensitive business information. We close those gaps before they become a problem.

Two-Factor Authentication (2FA)

Mandatory 2FA enforced across all AI platform accounts, preventing unauthorised access even if credentials are compromised.

Single Sign-On (SSO) Integration

Centralised identity management via your existing SSO provider (Microsoft Entra ID / Azure AD, Okta, and others) for consistent access control.

Data Usage Policies

Clear policies governing what data can be submitted to AI tools, with technical controls to reinforce the rules at the platform level.

Audit Logging & Monitoring

Comprehensive audit trails across all AI platform activity, enabling compliance reporting and rapid incident investigation if needed.

AI Security Policy Status

Example configuration dashboard

2FA Enforcement
Enabled
SSO Integration
Active
Conversation History
Restricted
Data Training Opt-Out
Not Set
Acceptable Use Policy
In Review
Audit Logging
Enabled
DLP Rules Applied
Active
Platform-Specific Training for Your Team

Every platform has its own strengths, quirks, and best practices. Our training is tailored to each tool so your staff can get the most from whichever platform you adopt.

Co
Microsoft Copilot
Microsoft · M365 & Copilot Studio
Copilot in Word, Excel, Teams & Outlook
Microsoft 365 Admin Centre AI settings
Entra ID & conditional access policies
Data governance with Microsoft Purview
Copilot Studio agents and automation
GPT
ChatGPT
OpenAI · Teams & Enterprise
Effective prompt writing for business tasks
Custom GPTs and workspace configuration
Data privacy settings and opt-out controls
Team plan admin and user management
Responsible use and output verification
CL
Claude
Anthropic · Pro & Team
Prompting for analysis, writing, and coding
Document and file handling within Claude
Projects and conversation management
Understanding Claude's safety design
Team admin controls and usage monitoring
G
Google Gemini
Google · Workspace Add-on
Gemini in Docs, Gmail, Sheets & Meet
Google Workspace Admin AI controls
Data governance within Google ecosystem
Gemini Advanced features for power users
Managing AI usage via Admin Console
A Trusted Technology Partner Since 2003

We bring two decades of managed IT services experience to the challenges and opportunities of AI adoption.

20+
Years in Managed IT Services
4
Major AI Platforms Supported
ISO
ISO 27001 Security Certified
UK-Based
Support Team, London

Ready to Adopt AI Safely?

Book a no-obligation consultation and we'll assess your current environment and recommend the right approach.

Speak to the Team