Reflective ISO Certified
A Decade of Certified Excellence
In April 2026, Reflective IT Solutions Ltd successfully completed its annual surveillance audit for both ISO 9001:2015 and ISO/IEC 27001:2022, passing with zero non-conformances and a 5-star Feefo review from its independent auditor.
The audit, carried out by the British Assessment Bureau (part of the Amtivo Group), confirms Reflective IT's continued commitment to quality management and information security - standards the business has now held continuously for over a decade.
- Standards: ISO 9001:2015 & ISO/IEC 27001:2022
- Audit date: April 2026
- Auditor: Claire-Leigh Gloyne, Amtivo Group
- Outcome: Zero non-conformances & a 5-star review
What We Achieved
ISO 9001:2015 is the internationally recognised standard for quality management systems. It sets out the criteria for a consistent, documented approach to delivering services that meet customer and regulatory requirements.
ISO/IEC 27001:2022 is the equivalent standard for information security management, covering the policies, controls and risk management framework a business uses to protect client data and systems.
Holding both certifications together shows that Reflective IT's quality and security practices aren't informal habits - they're independently audited, year after year.
ISO 9001:2015
Quality Management - annual surveillance audit passed with zero non-conformances.
ISO/IEC 27001:2022
Information Security - robust controls, policies and risk management around client data and systems.
5-Star Audit Review
Our auditor left a verified 5-star Feefo review, naming Reflective IT a "Highly Professional Organisation".
Compliance Since 2015
Continuous ISO certification for over a decade - a long-term, embedded commitment, not a box-ticking exercise.
2
ISO Standards Held
0
Non-Conformances
★ 5
Feefo Audit Rating
10+
Years Continuously Certified
What Our Auditor Said
"As an external auditor, it was an absolute pleasure to work alongside such a professional and committed team. Reflective IT Solutions Ltd consistently demonstrated a strong dedication to their customers, employees, and adherence to ISO standards, reflecting a solid and well-established operational foundation."
"The level of professionalism and collaboration displayed throughout the audit process was highly impressive. Reflective IT showed strong engagement, responsiveness and a clear commitment to delivering high-quality outcomes."
"The organisation exemplifies best practice in both Quality and Information Security Management, and it has been a privilege to observe such a capable and forward-thinking team in operation."
— Claire-Leigh Gloyne, External Auditor, British Assessment Bureau (Amtivo Group)
How We Can Help You Achieve ISO Certification
ISO certification demonstrates to your clients, partners and prospects that you operate to internationally recognised standards. As a certified MSP, Reflective IT is uniquely placed to guide you through the process.
Gap Analysis & Readiness Assessment
We assess your current IT environment against ISO requirements, identifying gaps and producing a prioritised remediation roadmap.
Policy & Documentation Framework
We develop or review the policies, procedures and controls required by your chosen standard, tailored to your business size and sector.
Security Controls Implementation
From MFA, device management and access controls to encryption and incident response, we implement the technical controls your certification demands.
Audit Preparation & Ongoing Compliance
We prepare you for your certification audit, accompany you through the process, and provide ongoing support to maintain compliance year-on-year.
Certified by the British Assessment Bureau — UKAS accredited
Complementary services
As well as ISO compliance support, Reflective IT also sells these complementary services:
Cloud Services
Application Services
Managed Technology Services
Managed Security Services
IT Consultancy
Further reading
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