AI Workshops
Hands-on Copilot, Claude and Cowork training — in person or live online.
Get real, lasting value from your AI investment with hands-on Reflective IT AI Workshops
Most businesses now hold Microsoft Copilot and, increasingly, Claude licences - but licences alone don't change how people work. The gap between "we have the tools" and "we actually use them well" is where the real return on your AI investment is won or lost.
That's where Reflective IT comes in. Our AI Workshops give your team practical, hands-on skills across Microsoft Copilot, Claude and Copilot Cowork - delivered in person at your offices or live over webinar and video call, so every team can take part regardless of location.
Solving the challenges of AI skills gaps
Rolling AI tools out across a business is the easy part. Getting every team to actually use them well, safely and consistently is where most organisations get stuck. Reflective IT closes that gap with structured, practical workshops delivered in whichever format suits your team.
We help you overcome:
- Expensive Copilot and Claude licences sitting largely unused because staff don't know where to start.
- Inconsistent, risky prompting habits with no shared guardrails around data handling.
- One-off "lunch and learn" sessions that generate enthusiasm but don't change day-to-day behaviour.
- Distributed and hybrid teams who can't all be in one room for training at the same time.
- Leadership uncertainty about which AI tool - Copilot, Claude, or both - is the right fit for which task.
Our goal is to turn AI licences your business already pays for into skills your people actually use.
Our services & expertise
Reflective IT offers a full suite of AI workshop formats, from tool-specific tips-and-tricks sessions through to bespoke, role-based skills roadmaps.
Microsoft Copilot Tips & Tricks Workshop
A hands-on session covering the Copilot features your team will actually use day to day in Teams, Outlook, Word and Excel.
Claude Tips & Tricks Workshop
A practical introduction to Claude - prompting well, working with documents and data, and knowing when to reach for Claude over Copilot.
Copilot Cowork Adoption Workshop
Get hands-on with Copilot Cowork and learn how to turn a real, repeatable task in your business into an automated workflow.
In-Person Team Workshops
Face-to-face sessions at your offices, ideal for building confidence and encouraging questions across a whole team at once.
Live Webinar & Video Call Training
The same practical content delivered live over video call, so distributed and hybrid teams can join from anywhere.
Bespoke AI Skills Roadmap
A tailored programme of workshops mapped to specific roles and departments, so training reflects how each team actually works.
AI Workshop use cases
Reflective IT has run AI workshops for teams across a wide range of sectors and seniority levels.
Common use cases include:
- New starter onboarding: getting new joiners confident and productive with Copilot from their very first week.
- Dormant licence recovery: re-engaging teams who have held Copilot licences for months but rarely open the tool.
- Introducing Claude: giving teams their first hands-on experience of Claude alongside their existing Copilot licences.
- Cowork automation: working through a real, repeatable task with Copilot Cowork until it's genuinely automated.
- Safe prompting & data handling: embedding consistent, secure habits so sensitive information is never exposed through AI tools.
- Leadership AI briefings: giving senior teams a clear, jargon-free view of where AI fits their strategy and where it doesn't.
Customer benefits
Choosing Reflective IT to run your AI Workshops delivers measurable value across your business.
Faster time-to-value:
Turn AI licences you already pay for into productive daily habits within weeks, not months.
Safer, more consistent AI use:
Embed shared guardrails for prompting and data handling, so AI is used the same safe way across every team.
An AI-confident workforce:
Give your people the practical skills and critical thinking to use Copilot and Claude effectively, and trust their outputs appropriately.
Reduced shadow AI risk:
Give staff a confident, sanctioned way to use AI, reducing the temptation to turn to unapproved tools.
Measurable productivity gains:
Track adoption and time saved so you can demonstrate real return on your AI investment.
Ongoing support as tools evolve:
Benefit from refresher sessions and continued guidance as Copilot, Claude and Cowork gain new capabilities.
Success stories
Complementary services
Many businesses combine their AI Workshops with:
Microsoft Copilot
Custom AI Agent Development
Generative AI Support & Configuration
IT Consulting
Further reading
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